Privacy Policy

Effective Date: August 2026 | Last Updated: August 2026

Welcome to SamiVoTech ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from samivotech.com.

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1. Information We Collect

When you browse or make a purchase on SamiVoTech, we collect specific details necessary to fulfill your orders and enhance your user experience:

• Order & Contact Data: Your full name, billing address, shipping destination, email address, and phone number.
• Payment Details: Encrypted transaction identifiers provided by our secure payment gateways (we never store raw credit/debit card numbers directly on our servers).
• Device & Usage Data: IP address, device type, browser specifications, time zone, and interaction data collected via essential site cookies.

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2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

• Order Fulfillment: Processing payments, packaging components, and transmitting shipping updates/courier tracking numbers.
• Customer Support: Assisting with technical queries, warranty claims, and Return Merchandise Authorization (RMA) tickets.
• Fraud Prevention: Screening transactions to protect against fraudulent activities and unauthorized access.
• Marketing Communications: Sending product drops, build guides, and exclusive discount alerts (only if you have opted in to the SamiVoTech newsletter).

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3. Sharing Your Information

We only share data with trusted third-party partners essential for operating our store:

• E-Commerce Platform: Hosted via Shopify's secure e-commerce infrastructure.
• Couriers & Logistics: Trusted shipping partners to deliver your hardware directly to your doorstep.
• Payment Processors: Certified PCI-DSS Level 1 payment providers for encrypted transactions.

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4. Cookies & Tracking

We utilize cookies to maintain your shopping cart sessions, remember UI preferences, and evaluate website performance. You can choose to disable cookies through your browser settings, though certain store features may operate with reduced functionality.

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5. Your Rights & Data Retention

Depending on your location, you have the right to access, correct, or request deletion of the personal data we hold. We retain order records for tax and legal compliance purposes unless you request deletion of your account profile.

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6. Contact Us

For questions regarding this policy, data concerns, or account requests, reach out directly through our support desk: